February 20, 2008

While You're Thinking About Good Customer Service

Some people really resist change. Like this guy.

There's an important customer service lesson to be had here. Don't f--- with the sausage.

1 comment:

Arnie said...

He started off in pretty civil tone, and with well-chosen vocabulary. But as he neared the end, his emotions started to break through, and his anger reflected his feelings of betrayal.